[solved] Office Click-to-Run Installer encountered a Problem

I hope many of us are facing this issue when trying to install office package like Visio or Project on-top of our existing office Package. Here on this blog, I am sharing tips that how we can overcome to this issue ‘Office Click-to-Run Installer encountered a Problem’.

Issue:

Those who have been installing and working with the 2013 or 2016 version of Office package might be struggling with this issue. Anyone who wants to install the other office application like Project and Visio which are not the part of Office Package are getting these issues. Every time they want to install other package, it gives an error that Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office Programs installed on your computer.


Resolution:

So, lot of people facing this issue, then what could be the resolution. Microsoft has release the table for the supported installation of Office 2016 Click-to-Run and Office 2016 MSI, before starting this installation if you follow it, you will have the solution of it.

Supported installation scenarios for Office 2016

The following table shows which versions of Visio and Project can be installed on the same computer with Click-to-Run and MSI versions of Office 2016.

YesYesYesYesYesNo

Version Office 2016 (Click-to-Run) Office 2016 (MSI)
Visio 2016 (Click-to-Run) Yes No
Visio 2016 (MSI) No1 Yes
Visio 2013 (Click-to-Run)
Visio 2013 (MSI)
Project 2016 (Click-to-Run)
Project 2016 (MSI) No1 Yes
Project 2013 (Click-to-Run) Yes Yes
Project 2013 (MSI) Yes Yes

Supported installation scenarios for Visio 2016

The following table shows which versions of Visio 2016 can be installed on the same computer with Click-to-Run and MSI versions of Office 2016 and Office 2013.

Version Visio 2016 (Click-to-Run) Visio 2016(MSI)
Office 2016 (Click-to-Run) Yes No1
Office 2016 (MSI) No Yes
Office 2013 (Click-to-Run) Yes Yes
Office 2013 (MSI) Yes Yes

Supported installation scenarios for Project 2016

The following table shows which versions of Project 2016 can be installed on the same computer with Click-to-Run and MSI versions of Office 2016 and Office 2013.

Version Project 2016 (Click-to-Run) Project 2016 (MSI)
Office 2016 (Click-to-Run) Yes No1
Office 2016 (MSI) No Yes
Office 2013 (Click-to-Run) Yes Yes
Office 2013 (MSI) Yes Yes

Note: 1 You can use the Office Deployment Tool to install volume licensed editions of Project 2016 on the same computer with a Click-to-Run version of Office 2016

Hope this was helpful… 🙂

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